Privacy Policy

We care deeply about privacy. We believe in transparency, and we are committed to being upfront about our privacy practices, including how we treat your personal information. 

1. We need to process your personal data to run our business and provide you with the Services. By accepting our Terms & Conditions, you are confirming that you have read this policy and consent to us using your information in the ways we describe. We are not responsible for the content or the privacy policies of any of our members, third-party websites, or third-party apps.

2. By using the Services, you authorize handmade-add.com to use your information in the United States, Ireland and any other country where handmade-add.com operates. Please, be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal data only to these countries to which we are permitted by law to transfer personal information, and we will take steps to ensure that your personal information continues to enjoy appropriate protections.

3. Information Collected or Received

In order to use the Services, you need to provide us with a valid email address, and for Services that require registration, a username or alias that you can choose and that represents your identity on handmade-add.com. You need to provide this information to enable us to provide you with the Services. Depending on which services you choose to use, additional information, such as a shop name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. You are not required to provide us with this information to sign up, but we will need it to provide certain services. For example, we need a physical postal address if you are buying something on the Site for delivery. As an handmade-add.com seller, if you choose to use our payment service ("Payments"), handmade-add.com may require information such as your social security number, identification ID or tax ID, date of birth, bank account information, credit card information and/or other proof of identification in order to verify your identity and provide this service to you and to comply with applicable law. We may need to store credit card information (or arrange for it to be stored) and use it for both billing and payment purposes. handmade-add.com may contact individual shop owners confidentially to request more information about their shops or items listed through the Services, or to ensure compliance with our rules and applicable law. In order to use certain products or services on handmade-add.com, you may be required to complete an application; information that you submit through the application processes will not be displayed publicly and will only be used internally by handmade-add.com, unless otherwise specified.

You can choose to provide and publicly display your full name and other personal information (such as birthday, gender, location) in connection with your account and activity. If you do not want this additional information displayed publicly, you can remove it through your account settings.

Handmade-add.com automatically receives and records information from your browser or your mobile device when you visit the Site or use the Apps or use certain other Services, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to operate and provide the Services. This information is stored in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we or our partners collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to analyze and understand how the Services work for members and visitors, and to provide advertising and a more personalized experience for members and visitors.

We automatically collect device-specific information when you install, access, or use the Services. This information may include information such as the hardware model, operating system information, app version, browser information, IP address, and device identifiers. When you use the Apps, you may choose to share your geo-location details with Handmade-add.com in order to use our location-based services (although you don't need to share these details). You may choose to publish your location when you sell on Handmade-add.com. We may also determine location by using other data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, information you provide in your profile, or your IP address. We may use and store information about your location to provide features and to improve and customize the Services, for example, with more relevant content, ads, and recommendations. If you have consented to share your device location details but would no longer like to continue sharing that information with us, you may revoke your consent to the sharing of that information through the settings on the Apps or on your mobile device. If you have consented to the collection of your location-based information, we use that information in order to understand, customize, and improve the Services, including for marketing and advertising. We will only share your geo-location details with third parties (like our mapping or advertising providers) in order to provide you with the Services. You may also choose to enable the Apps to access your mobile device’s camera to upload photographs to Handmade-add.com.

We use mobile analytics software to allow us to understand the functionality of the Apps on your phone. This software may record information such as how often you use the Apps, what happens within the Apps, aggregated usage, performance data, and where the Apps were downloaded from. We do not link the information we store within the analytics software to any personally identifiable information that you submit within the mobile application.

Handmade-add.com may receive or obtain information (for example, an email address or IP address) about a person who is not yet a registered Handmade-add.com member (a “non-member”) in connection with certain Handmade-add.com features, such as when a non-member chooses to subscribe to an handmade-add.com newsletter, a member invites a non-member to visit the Site, a member uploads non-member information using the contact uploader feature, a non-member engages in a transaction, or a member sends a gift card code to a non-member, or a non-member uses the Guest Checkout feature when making a purchase through one of the Services. Non-member information is used only for the purposes disclosed when it was submitted to Handmade-add.com or to facilitate action authorized by the non-member. A non-member can contact support@handmade-add.com if they do not want Handmade-add.com to retain their information.

4. Choice & Control

We know that members of our community value having control over their own information, so Handmade-add.com gives you the choice of providing, editing or removing certain information, as well as choices about how we contact you. You may change or correct your Handmade-add.com account information (except your username) through your account settings. You may also remove certain optional information that you no longer wish to be publicly visible through the Services, such as your full name.

Handmade-add.com may send you messages about the Services or your activity. Some of these messages are required, service-related messages for members (such as transactional messages or legal notices). Other messages are not required, such as newsletters. You can control which optional messages you choose to receive by changing your account settings.

If you no longer wish to use the Services or receive service-related messages, then you may close your account.

5. Messages from Handmade-add.com

On occasion, Handmade-add.com may need to contact you. Primarily, these messages are delivered by email or by push notifications, and every account is required to keep a valid email address on file to receive messages. Handmade-add.com may need to contact you by telephone to provide member support or for transaction-related purposes if you give us permission to call you. Additionally, and with your consent, Handmade-add.com may send you an SMS (or similar) message or physical mail in order to provide you with customer support or to provide you with information about products and features that you may find of interest. You may update your contact preferences in your account settings.

Some messages from Handmade-add.com are service-related and necessary for members and Guest Checkout users. You agree that Handmade-add.com can send you non-marketing emails or messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, service availability, modification of key features or functions, and correspondence with Handmade-add.com’s support team.

When you register for an account, or provide us with your email address or phone number such as for a Guest Checkout purchase or to subscribe to a newsletter, you agree to receive marketing emails and messages from us. You can unsubscribe at any time from marketing emails through the opt-out link included in marketing emails or messages. Members may also control some marketing emails or messages through their account settings as well as through the opt-out link included in marketing emails or messages.

6. Information Uses, Sharing & Disclosure

We respect your privacy. Handmade-add.com will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy. We rely on three separate and overlapping bases to process your personal information lawfully. First, it’s necessary for us to process your personal information in certain ways in order to provide the Services to you, in accordance with a contract between you and us, namely, our Terms & Conditions (for example, giving a seller your shipping address so that they can send you the item you purchased). Second, where you have given us valid consent to use your data in certain ways, we will rely on your consent. Third, as described in more detail below in the section titled “Legitimate Interests”, in certain cases we may process your information where necessary to further Handmade-add.com's legitimate interests, where those legitimate interests are not overridden by your rights or interests.

We use your information to provide and improve the Services and our products, for billing and payments, for identification and authentication, for targeted online and offline marketing, to contact members or interested parties, and for general research and aggregate reporting. For example, we may learn the sorts of products that you’re interested in from your browsing and purchasing behavior on (and off) the Site or Apps and suggest potential purchases as a result. Similarly, we or our sellers may advertise our Services or our sellers’ products through a variety of different mediums. As part of this, we may work with advertising partners such as Social media.

As part of the buying and selling process, Handmade-add.com will facilitate the sharing of information between the two members involved in the transaction, such as the other Handmade-add.com member's email address, shipping address, and payment information. By making a sale or a purchase on Handmade-add.com, you are directing us to share your information in this way. We expect you to respect the privacy of the member whose information you have received. As described in Handmade-add.com's Terms & Conditions, you have a limited license to use that information only for Handmade-add.com or  transactions. Handmade-add.com has not granted a license to you to use the information for unsolicited commercial messages or unauthorized transactions. Without express consent from that person, you must not add any Handmade-add.com member to your email or physical mailing list or otherwise use or store any member’s personal information. Please remember that you need to comply with all relevant legal rules when you use the Services. This includes applicable data protection and privacy laws which govern the ways in which you can use another Handmade-add.com member’s information. Such laws may require that you post, and comply with, your own privacy policy, which must be accessible to Handmade-add.com members you interact with and compatible with this policy and Handmade-add.com’s Terms & Conditions.

Handmade-add.com may release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against legal claims, including to collect a debt; to comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of Handmade-add.com's Terms & Conditions.

If Handmade-add.com receives a lawful, verified request for a member’s records or information in one of the limited circumstances described in the previous paragraph, Handmade-add.com may disclose personal information, which may include, but may not be limited to, a member’s name, address, phone number, email address, and company name. Find out more about how Handmade-add.com responds to requests for records or information about members of Handmade-add.com’s community in our Requests for Information Policy and our Intellectual Property Policy.

Handmade-add.com is affiliated with a variety of businesses and works closely with them for a variety of purposes, including assisting us to perform and improve the Services. With your consent, these businesses may offer promotions (including email promotions) or sell items or services to you through the Services. Handmade-add.com may also provide services or sell products jointly with affiliated businesses. When an affiliated business assists in facilitating your transaction, we may need to share information related to the transaction with that affiliated business in order to facilitate your transaction.

Handmade-add.com may share demographic information with business partners, but it will always be aggregated and de-personalized, so that personally-identifiable information is not revealed.

Handmade-add.com also needs to engage third-party companies and individuals (such as payment processors, research companies, and analytics and security providers) to help us operate and provide the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to Handmade-add.com not to disclose or use your information for other purposes.

In some cases, Handmade-add.com may choose to buy or sell assets. Such transactions may be necessary and in our legitimate interests. In these types of transactions (such as a sale, merger, liquidation, receivership, or transfer of all or substantially all of Handmade-add.com ’s assets), member information is typically one of the business assets that is transferred. If Handmade-add.com intends to transfer information about you, Handmade-add.com will notify you by email or by putting a prominent notice on the Site and the App, and you will be afforded an opportunity to opt out before information about you becomes subject to a different privacy policy.

Third-party plug-ins also may collect information about your use of the Site. For example, when you load a page on Handmade-add.com that has a social plug-in from a third-party site or service, such as a “Like” or “Send” button, you are also loading content from that third-party site. That site may request cookies directly from your browser. These interactions are subject to the privacy policy of the third-party site. In addition, certain cookies and other tracking mechanisms on the Site are used by third parties for targeted online marketing and other purposes. These technologies allow a partner to recognize your computer or mobile device each time you use the Services, but do not allow access to personal information from Handmade-add.com. Please be aware that when you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services. While Handmade-add.com provides you with access to these third-party technologies, Handmade-add.com does not have control over the actual functionality of these third-party technologies, and they are subject to that third party's privacy policy and Handmade-add.com's Privacy Policy. 

We use non-technically necessary cookies and similar technologies only with your consent. If you prefer to prevent third parties from setting and accessing cookies on your computer, you may set your browser to block cookies.You can limit tracking by taking these steps. On an iOS or Android device, you can restrict interest-based advertising by selecting “Limit Ad Tracking” in the iOS settings or Android settings of each respective type of device. Note that while this limits interest-based advertising, it does not prevent you from receiving advertising at all.

We can speak only for ourselves; this policy does not apply to the practices of third parties that Handmade-add.com does not own or control or individuals that Handmade-add.com does not employ or manage. If you provide your information to others, different practices may apply to the use or disclosure of the information that you provide to them. Handmade-add.com does not control the privacy policies of third parties, including other Handmade-add.com or Handmade-add.com Studio members. Handmade-add.com is not responsible for the privacy or security practices of Handmade-add.com or Handmade-add.com Studio members or other websites on the Internet, even those linked to or from the Services. We encourage you to ask questions before you disclose your personal information to others.

7. Data Transfers

Handmade-add.com operates a global service.  Handmade-add.com  may share some of the information  with  other Handmade-add.com affiliates for purposes described in this Privacy Policy, including for ID verification, transaction reviews, and payment processing.

The United States, European Economic Area (“EEA”) Member States, and other countries all have different laws. When your data is moved from your home country to another country, the laws and rules that protect your personal information in the country to which your information is transferred may be different from those in the country in which you live. For example, the circumstances in which law enforcement can access personal information may vary from country to country. In particular, if your data is in the Bulgaria, it may be accessed by government authorities in accordance with Bulgaria law.

Necessary for the performance of the contract between Handmade-add.com and its members

Handmade-add.com is a voluntary service; you can choose whether or not you want to use the Services. However, if you want to use the Services, you need to agree to our Terms & Conditions, which set out the contract between Handmade-add.com and its members. As we operate in countries worldwide (including in the Bulgaria) and use technical infrastructure in the Bulgaria to deliver the Services to you, in accordance with the contract between us, we need to transfer your personal information to the Bulgaria and to other jurisdictions as necessary to provide the Services. Simply put, we can’t provide you with the Services without moving your data around the world.  


Consent

When signing up to use the Services, you must consent to the transfer of your personal data abroad, including to the Bulgaria and other jurisdictions, to provide you with the Services and generally to process your information in accordance with this policy. As noted above, we simply can’t provide the Services to you if you don’t consent to this.


8. Legitimate Interests

Handmade-add.com relies on several legitimate interests in using and sharing your personal information.  These interests include:

improving and customizing the Services for our community;

understanding how the Services are being used;

exploring and unlocking ways to develop and grow our business;

ensuring the safety and security of the Services; and

enhancing our members’ protection against spam, harassment, IP infringement, crime, and security risks of all kind.

9. Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. If you have any questions about the security of your personal information, you can contact us at legal@handmade-add.com.

Handmade-add.com encrypts certain information (such as credit card numbers) using secure socket layer technology (SSL). Handmade-add.com follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. 

10. Data Retention

Handmade-add.com will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active (i.e., for the lifetime of your Handmade-add.com  member account), or as needed to provide the Services to you. If you no longer want Handmade-add.com to use your information to provide the Services to you, you may close your account. Handmade-add.com will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, and enforce our agreements. In addition, Handmade-add.com sellers may also be required to retain and use your information in order to comply with their legal obligations. Please note that closing your account may not free up your email address, username, or shop name for reuse on a new account. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

11. Your Rights

If you would like to manage, change, limit, or delete your personal information, you can do so via your Handmade-add.com account settings or by contacting us. Upon request, Handmade-add.com will provide you with information about whether we hold any of your personal information.  By visiting your account settings, you can access, correct, change, and delete certain personal information associated with your account. In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to object to the processing of your personal information, to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format. If you need further assistance, you can contact  Handmade-add.com through one of the channels listed below under “Contact.” We will respond to your request within a reasonable timeframe.

12. Withdrawing Consent

You have the right to withdraw your consent to our processing of your information and your use of the Services. You can do this at any time by closing your account through your account settings and then emailing legal@handmade-add.com to request that your personal information be deleted.

If you withdraw your consent to the use or sharing of your personal information for the purposes set out in this policy, you may not have access to all (or any) of the Services, and we might not be able to provide you all (or any) of the Services. Please note that, in certain cases, we may continue to process your information after you have withdrawn consent and requested that we delete your information, if we have a legal basis to do so. For example, we may retain certain information if we need to do so to comply with an independent legal obligation, or if it is necessary to do so to pursue our legitimate interest in keeping the Services safe and secure.

13. Privacy Policy Changes

We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (1) posting the changes on or through the Services, (2) sending you an email or message about the changes, or (3) posting an update in the version notes on the Apps’ platform. We will also give you the opportunity to consent to these changes. That way you can decide whether you want to continue using the Services. Changes will be effective upon the posting of the changes and your acceptance of the changes, which may be through your continued use of the Services after the changes take effect.

Last updated on Jun 18, 2017